Jointline’s divisions of civils, surfacing and line-marking each used different manual methods for routine site management tasks. This created inconsistent processes and limited visibility across the business.
Managers spent up to 20 hours a week travelling to sites to resolve issues that lacked clear audit trails. Paper-based RAMS (Risk Assessments and Method Statements) and daily worksheets increased administrative burden, slowing operations.
One system, real-time insight
Jointline adopted Re-flow’s field management software to unify all divisions onto a single, digital platform. This standardises how RAMS, timesheets, and job data are collected and managed.
The software provides live operational visibility for management, eliminating the need for frequent site visits to catch and resolve issues.
Three times faster payroll
The digital records are automatically processed to produce ‘clean’ finance data. This has cut the payroll process from its previous length to about a third.
All trades and job types across all divisions use the same system, ensuring consistency and compliance with audit requirements.
Impact for UK contractors
Jointline’s Head of Business Assurance, Julie Davidson, says the system has no limits on scaling up. Contractors working on UK highways projects benefit from simplified administration and improved data accuracy.
The unified data also supports real-time Quality, Safety, Health and Environmental (QSHE) oversight across the company’s operations.
By consolidating fragmented manual processes into one system, Jointline prepares for further growth while maintaining control and compliance on National Highways and local authority contracts.
Explore further
The full Jointline case study details how the company strengthened operational consistency and scalability by standardising digital workflows.
