MAC Surfacing now has around 120 staff and is investing in new depots and digital tools to support its growing workload. The company balances growth with a commitment to the culture and values that shaped its success.
Managing Director Jake Wherton and Sales Director Adrian Sweet, both long-term employees who have risen through the company, lead the expansion while ensuring the business retains its identity.
Values shape daily standards
Jake Wherton says that values are vital because they guide how people behave, especially when no one is watching. At MAC, caring about the job, colleagues, and client outcomes matters as much as technical skill.
Adrian Sweet adds that as the business grows it is easy to lose identity, but MAC promotes a team atmosphere where hard work is recognised and everyone works towards the same goals.
Complete surfacing solution
MAC Surfacing offers a full-service approach covering planning, communication, logistics, quality control, and problem-solving. This gives clients confidence that projects are managed safely and efficiently from start to finish.
Heavy investment in equipment and people supports consistent delivery and quality at every stage.
People and relationships matter
The company culture reflects pride and commitment among the workforce. Adrian Sweet highlights MAC’s readiness to reinvest in plant, systems, training and infrastructure to improve continuously.
Jake Wherton emphasises that longstanding client relationships built on honesty and accountability are key. Offering career opportunities within the business fosters loyalty and workforce stability.
Balancing growth and culture
MAC has evolved technologically and operationally without losing sight of its core principles. Jake notes the importance of maintaining communication and an approachable leadership team to keep staff feeling connected as the company grows.
What’s next?
Over the next one to two years, MAC will expand its depot facilities and scale operations to match increasing customer demand. The aim is to maintain customer service levels alongside workforce growth.
Technology upgrades include overhauling internal portals and planning systems with new interactive apps. These will improve work management for both MAC and its clients, setting a new standard in the sector according to Adrian Sweet.
Jake concludes that the company will continue to prioritise maintaining high standards and living its values while delivering reliable surfacing services.
